SL Process is committed to the transparency, privacy, and security of website users' data throughout the browsing process. To facilitate understanding of what information we collect and how we use, store, or delete it, we detail our policy below. Privacy Policy. For the Privacy Policy to be well understood, it is essential to clarify some important concepts:
User:
Every individual who browses the website;
Personal data:
Any information relating to a person that identifies them or that, used in combination with other processed information, identifies an individual. Furthermore, any information through which it is possible to identify a person or contact them.
Data subject:
Any individual whose personal data is processed by SL Process;
Processing of personal data:
The processing of personal data is considered to be the collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, elimination, evaluation or control of information, communication, transfer, dissemination or extraction of data from natural persons.
Purpose:
What do we want to achieve with the processing of personal data?;
Need:
The processing of personal data should be limited to the minimum necessary for the intended purpose. In other words, it must be relevant, proportionate, and not excessive.;
Consent:
Clear and objective authorization that the data subject gives for the processing of their personal data for a previously stipulated purpose. After giving consent, you can revoke it at any time. Revocation does not cancel processing carried out previously.
1. To whom does this Privacy Policy apply?
This Privacy Policy applies to all SL Process users and clients whose personal data is processed by us in any way.
2. What type of personal information do we collect and use?
SL Process collects information provided directly by the user. This occurs, for example, when you fill out a form on our website to send a message and provide your name and email address.
3. Why do we request your personal information?
Personal data is required for:
I. Respond to messages sent through the website;
II. To give due consideration to requests and information provided or required.
SL Process uses legal bases that may vary depending on the purpose of the data collection to process customers' personal data. The storage period may also vary according to the legal basis applicable to each situation and its respective purpose.
4. With whom do we share your data?
The information collected will only be shared when necessary.
I. to protect the interests of SL Process in case of conflict;
II. by court order or request from a competent authority;
III. with companies that provide technological and operational infrastructure, such as information storage service providers.
5. International data transfer
Because the internet is a global environment, certain services offered by SL Process may require the transfer of personal data to other countries.
In these cases, the data will be processed in accordance with the General Data Protection Law, Law No. 13.709/2018, and other applicable data protection regulations.
We adopt security measures in accordance with our policies and use appropriate contractual clauses in contracts entered into with suppliers and service providers.
By browsing our website or communicating with us, you agree to the processing of your information, including the international transfer of data when necessary.
We also take measures to ensure that all information collected is handled securely, in accordance with data protection standards and the provisions of this Privacy Policy.
6. How long do we store personal information?
We store customer information in accordance with the legal deadlines and statute of limitations established under Brazilian law.
7. What are the rights of the data subject?
The holder of personal data has the right to obtain from SL Process, at any time and upon formal request, information regarding the processing of their data.
SL Process will have 15 days to respond to requests from data subjects. Requests will be reviewed in accordance with current legislation and, for legal reasons, certain requests may not be granted.
According to the LGPD (Brazilian General Data Protection Law), data subjects can exercise the following rights:
I. Confirmation of the existence of treatment;
II. Access to data;
III. Correction of incomplete, inaccurate, or outdated data;
IV. anonymization, blocking or deletion of unnecessary, excessive or unlawfully processed data;
V. Portability of data to another service or product provider, upon express request and in accordance with the regulations of the national authority, respecting commercial and industrial secrets;
VI. Deletion of personal data processed with the consent of the data subject;
VII. Information about the public and private entities with which the controller has shared data;
VIII. Information about the possibility of not providing consent and about the consequences of such refusal;
IX. Revocation of consent.
8. How to exercise your rights?
You can exercise your rights by contacting us at the email address provided. [email protected].
9. How can I keep my personal information safe?
SL Process uses security protocols designed to protect the privacy of user data. We also recommend that users take individual protective measures.
SL Process does not contact you by phone, WhatsApp, SMS, or email to request personal information. Under no circumstances should this information be provided through these means.
10. Other important information regarding data protection
To ensure that the rules remain clear and precise, this Privacy Policy may be changed at any time.
The revised version will be published on this website, indicating the date it will come into effect.
11. How can I contact the data protection officer at SL Process?
The data protection officer is the professional chosen by SL Process to act as a communication channel between the controller, the data subjects, and the National Data Protection Authority (ANPD).
Questions regarding the processing of personal data may be sent to the email address... [email protected], with the title “PERSONAL DATA PROCESSING”.
12. Legislation and jurisdiction
This Privacy Policy shall be governed by, interpreted and enforced in accordance with the laws of the Federative Republic of Brazil, especially Law No. 13.709/2018, regardless of the laws of other states or countries.
The court of the client's domicile is chosen as the forum for resolving any doubts or controversies arising from this document.
